Yakov Kedmi. Hopeless war (№ 349878)

In countries with a complex bureaucratic system has always been the opportunity for appeals and complaints. In this sense, the Israeli bureaucracy was a surprise to many immigrants from the USSR. When they tried to figure out whom or to whom you can complain, Israeli officials were surprised: "what do you mean? Complain to no one". In Israel, every official is usually the last and highest authority. A Soviet citizen always knew that may complain to the boss until the head of the government.