Author of quotes: Jeff Cox

- What is worse than criticism?
- Constructive criticism. You're right, but hitting below the belt. This people do not forgive.

You know, it's amazing how deeply ingrained the concepts about which we are constantly told and that every day practice, but do not take the trouble yourself to think about them.

... a way of summing up the answers through the questions - this Socratic approach is very effective at helping to remove the thick layers covering common sense common practice.