Design of everything. How things appear that we don't think about (№ 466360)

We often fall into the trap of calling something intuitive if we understand it, and, on the contrary, complex if we don’t. Thus, we assume that everyone has our knowledge and lives in our culture. This misconception is understandable, because people are primarily emotional creatures. Delight and a feeling of powerlessness are two very powerful feelings that overshadow logic. Let's imagine that we have a prototype of a new mobile phone or game controller. If it fits well in the hand, positive emotions leave no room for the questions “How is my hand different from other people’s?” or “How will a person who has no hands use this?” By asking questions that are useful from a design perspective, we risk a sense of joy. Emotions and common sense will oppose each other.